Terms & Conditions

Introduction

Our terms and conditions comply with IRISH legislation and are designed to ensure that You The Customer can shop easily and with absolute confidence at www.dysonspares.ie. Please read them carefully and make sure you print a copy for your own reference if or when you decide to place an order with us.

Site Alterations

We will always reserve the right to change or alter these terms and conditions at any time and without notice to any individual or party. And as such once changes take effect it is the responsibility of you the customer to read these terms every time an order is placed with us. By placing an order you agree to be bound by our most recent terms and conditions. A full copy of the current terms and conditions can also be obtained by application in writing.

Price Alterations

We without notice or due publication reserve the right to change or alter the price of any item at any time and without notice to any individual or party. Anything priced at zero on our site simply hasn't been given a price yet. A suggested price of zero DOES NOT indicate that we will furnish or supply an item at no cost. It simply means that pricing on our site is a work in progress. At any stage we will reserve the right to withdraw an item from sale.

All pricing is determined as correct and up to date at the last available price. However if the item hasn't moved or is not a stock item - the current price may have changed. If this is the case and the difference in price is significant - we will endeavour to let you know prior to accepting the order and give you the oppurtunity to either cancel the order or continue with the order at the most up to date price.

Original Copyright

The names, numbers and or images of manufacturers and their products are used for reference purposes only. We do not claim ownership of any kind. We offer original and or generic alternatives which will be  specified accordingly in the product list and product specification.

Visiting DYSONSPARES.IE

By visiting this website you agree not to intentionally misuse it. This website may contain hyperlinks to other websites unrelated to us; we are not responsible for the content or practices of such websites. Service on this website may occasionally be interrupted and errors may occur. Use of this website is governed by Irish law and under the exclusive jurisdiction of the courts in Ireland.

Use of Website Content

You may read and print only the material contained on this website solely for personal and non-commercial use. You are not permitted to publish, store, transmit, show or play in public, change or adapt the content of this website in any way for any purpose whatsoever. Any content found to be being used for commercial use such as images or video will be subject to legal dispute and prosecution may ensue.

You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this website without prior written consent. All images, information and or video is used for reference purposes only and remain the property of the original creators

Errors and Omissions

We endeavour to ensure that the information on this site is accurate. However, should an error occur in the pricing or description of a product that you have ordered, you will be contacted immediately and given the choice to cancel or proceed with your order. We reserve the right to alter any information on this website at anytime without prior notice of any kind in accordance with our company policies.

Authorisation of Use

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Any person is authorised to view the information, images and all other content posted on this website. We may modify the terms and conditions of use at any time without prior notice, and such modifications shall become effective upon posting on the website. We reserve the right to restrict access to its website and the content within. All users are responsible to review regularly the contents of the terms and conditions found on the website.

Promotional Codes

At times we may choose to offer promotional or discount codes. The use of such codes is restricted. Only one discount or promotional code may be used per order.

Age Requirements

It is illegal to sell 'age restricted' products to people under the required age. We offer several ‘age restricted’ products on this website, including solutions and detergents. By ordering these products you confirm that you (and the recipient of the product if applicable) are of the required age. All ‘age restricted’ products on this website can only be purchased by, and for, individuals aged 18 and over.

This policy covers only the website www.dysonspares.ie. Other websites which may be linked to by this website are subject to their own policy, which may differ from ours.

Order Cancellations

Order cancellations incurr the recovery of transaction fees which is 5% of the original order value

Parts incorrectly ordered or no longer required

You may return an item to us within 14 days from receipt for a full refund if it complies with our returns policy.

You may, without giving any reasons, withdraw your order from the date of the receipt of the order confirmation up until 14 days from the receipt of the Product. Such withdrawal shall be made in written form (e.g. letter, fax or e-mail).

The right to withdraw does not apply in case of Products that are sealed and the seal has been broken.

If the return falls outside of this period, or the item has been fitted, damaged, not in its original packaging or the original packaging is damaged we will be unable to accept the return and cannot give a refund.  In some cases the item(s) may have needed to be opened to view the product, this must have been done so in a way without damaging the packaging in a way making it un-sealable and re-saleable.

Any signs of wear or parts being fitted will result in refusal of your return. Electrical parts such as batteries, chargers and other electrical items showing signs of connection to the electrical tags will be deemed as fitted.

The right to withdraw does not apply in case of products that are sealed for hygiene reasons and the seal has been broken. This is a health and safety issue.

Please do not place stickers or shipping labels on the original manufacturer’s packaging.

Return shipping charges are the responsibility of the customer unless the item(s) has been deemed to be defective. You are responsible for goods until they reach us; We are not responsible for lost or damaged packages returned.

Defective or damaged parts

It is extremely rare for our products to be damaged or defective. If you have received something damaged on delivery please contact us straight away

Returns Procedure

In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. To request an RMA number online, please go to the Return Request Form. Issue of an RMA number does not guarantee a refund and all returns are subject to inspection.

Make sure you pack the item in its original packaging and place into a postal bag, envelope or box. Please do not place stickers or shipping labels on the original manufacturer’s packaging.

Include the invoice and the reason for the return.

We suggest that you send your item(s) via a traceable means. Return shipping charges are the responsibility of the customer. You are responsible for goods until they reach us; we are not responsible for lost or damaged packages.

PLEASE NOTE: Returns sent without an authorisation number and invoice may not be processed or be accepted.